How to install FREE Helpdesk TICKETING SYSTEM OSTicket on ubuntu server 22.04

 

sudo apt update -y && sudo apt upgrade -y

sudo apt install apache2 -y

sudo systemctl enable apache2 && sudo systemctl start apache2

sudo systemctl status apache2

sudo apt-get install php8.1 php8.1-cli php8.1-common php8.1-imap php8.1-redis php8.1-snmp php8.1-xml php8.1-zip php8.1-mbstring php8.1-curl php8.1-mysqli php8.1-gd php8.1-intl php8.1-apcu libapache2-mod-php -y

 php -v

sudo apt install mariadb-server -y

sudo systemctl start mariadb && sudo systemctl enable mariadb

sudo systemctl status mariadb

CREATE DATABASE osticket;

GRANT ALL PRIVILEGES ON osticket.* TO helpdesk@localhost IDENTIFIED BY "YOURPASSWORD";

FLUSH PRIVILEGES;

EXIT;

cd /var/www/html

curl -s https://api.github.com/repos/osTicket/osTicket/releases/latest | grep browser_download_url | cut -d '"' -f 4 | wget -i -

unzip osTicket-v1.18.zip

cp /var/www/html/upload/include/ost-sampleconfig.php /var/www/html/upload/include/ost-config.php 

rm osTicket-v1.18.zip

chown -R www-data:www-data /var/www/html/

cd /etc/apache2/sites-available/

touch zsticket.conf

<VirtualHost *:80>

ServerName yourdomain.com

DocumentRoot /var/www/html/upload

<Directory /var/www/html>

AllowOverride All

</Directory>

ErrorLog ${APACHE_LOG_DIR}/error.log

CustomLog ${APACHE_LOG_DIR}/access.log combined

</VirtualHost>

sudo a2enmod rewrite

sudo a2ensite zsticket.conf

apachectl -t

systemctl reload apache2

NOW YOU CAN ACCESS THE SERVER WITH THE IP ADDRESS OR FQDN